I can not log in to the app

Sure, here is the translation:

Make sure you have entered the correct password. If you forget it, you can easily reset it by clicking 'Receive the new password via SMS.'

Also, verify your phone number and country.

If there are still problems, check your network coverage and ensure that the app or phone's operating system is updated.

IMPORTANT:

Some users do not receive the authentication code (OTP/dual-factor authentication) after requesting it from the app or website.

How to proceed?

For the application:

Ensure that the app and device software are updated to the latest available version. Updates may no longer be available for iPhone 7 and earlier models.

For the web page:

Select "Can't access your account?" above "Login," proceed with the SMS or email for creating a new password, and then follow all the required steps until you receive the second SMS containing 6 digits that will allow access.

We apologize for the inconvenience and advise you to wait for our developers to resolve the issue, which will be released shortly.