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We’re here to help you!
Do you have a question? We may already have the answer! Check out our frequently asked questions below, or look for your answer using the search bar. If you still need help finding the answer you're looking for, please get in touch with our Customer Care, and we will make sure you get the help you need.
Contact us
Have you still not found an answer to your question? Get in touch! Opening hours:
Phone:
Monday: 08:30–16:00
Tuesday: 08:30–19:00
Wednesday: 08:30–16:00
Thursday: 08:30–19:00
Friday: 08:30–15:30
Saturday: 08:30–15:00
Sundays and public holidays: closed
Chat:
Monday–Thursday: 09:00–19:00
Friday: 09:00–15:00
Saturday: 11:00–14:30
Sundays and public holidays: closed
Always available:
Chatbot: 24/7 – Helps with most questions
Contact form: 24/7 – we reply as quickly as we can
Christmas 2025:
Customer service is closed from 23–26 December and on 1 January. On 31 December, we are open from 08:00–12:00.
Chatbot & LiveChat
Our ChatBot is always available, and our customer service agents respond via live chat when they are online. This is the fastest way to get help!
